Products AI Governance Framework
AI Governance Framework

AI adoption your organisation can stand behind

Not a policy document. Not a compliance checklist. A living framework that runs through your leadership, your people, your processes, and your culture — so you can adopt AI safely, responsibly, and at pace.

6 strategic pillars
Built for all seniority levels
UK-regulated — DSIT, ICO, Cyber Essentials
AI Governance Framework — 6 pillars
Leadership & AccountabilityNamed ownership, board agenda, strategic vision
AI Policy & PrinciplesAcceptable use, ethical principles, published framework
People & CultureTraining, champions network, responsible adoption
Process & RiskTool evaluation, human oversight, risk framework
Data & EthicsData flows, bias review, transparency obligations
Measurement & ReviewKPIs, annual review cycle, incident reporting
The challenge

Most organisations are using AI — but not governing it

AI tools are spreading across your organisation faster than any framework can keep up with. Without structure, that creates real risk — for your people, your data, and your reputation.

Staff using AI without guidance

ChatGPT, Copilot, and third-party AI tools are already in use. Without an acceptable use policy, your organisation can't control what data is shared or how outputs are used.

Governance treated as a one-off document

An AI policy written and forgotten is worse than none — it creates a false sense of security. Governance needs to be a living system woven through leadership, training, and review cycles.

Regulation is moving — organisations are not

The ICO, DSIT, and the UK AI Regulation White Paper are all moving in one direction: organisations must demonstrate accountability. A framework that pre-empts this is an asset, not a burden.

The framework

Six pillars. One coherent framework.

Each pillar addresses a critical dimension of responsible AI adoption — and each one connects to the others. The framework is designed to be embedded throughout the organisation, not siloed in IT or compliance.

Pillar 01

Leadership & Accountability

AI governance starts at the top. A named executive owner, clear accountability lines, and AI as a standing strategic agenda item — so the organisation's direction on AI is set from leadership, not improvised from the bottom up.

AI governance charter
Pillar 02

AI Policy & Principles

A clear, published AI Acceptable Use Policy and a set of organisational ethical principles — covering transparency, fairness, human oversight, and accountability. Written for people, not lawyers.

AI Acceptable Use Policy
Pillar 03

People & Culture

Structured awareness training, a champions network, and a comms plan that builds confidence — not fear — around AI. The framework should empower people to use AI well, not just restrict what they can't do.

Staff training & champion programme
Pillar 04

Process & Risk

A structured AI tool evaluation process — so new tools and use cases are assessed before adoption. Clear human-in-the-loop requirements for AI-assisted decisions. A risk register tailored to your AI footprint.

AI risk & evaluation framework
Pillar 05

Data & Ethics

Full visibility over what data is being shared with AI tools, mapped vendor data agreements, and a documented ethical review process for high-impact AI use cases — covering bias, fairness, and transparency obligations.

Data & ethics review guide
Pillar 06

Measurement & Review

AI governance KPIs, a defined annual review cycle, an incident reporting process, and a mechanism for keeping policy aligned to evolving UK regulation. Governance that gets better over time, not stale.

Governance review & KPI pack
Delivery options

Two ways to build your framework

Whether you want to adapt and implement it yourself or have FlowOps build and deliver it for you — there's a route that fits your organisation.

Document Pack — Self-Serve
Framework Document Pack

A complete set of professionally written, UK-aligned governance documents — ready for you to adapt to your organisation and implement at your own pace.

What's included
AI Acceptable Use Policy (editable Word)
AI Ethical Principles Framework
Staff AI Guidance Guide
AI Tool Evaluation Checklist
Data & Ethics Review Template
AI Governance Review & KPI Template
Board / leadership summary slide deck
Implementation guide & priority checklist
£495 one-off · instant download
Buy now — £495

8 editable Word documents · delivered by email within 24 hours

Done-for-You
AI Governance Sprint

FlowOps builds your complete AI Governance Framework from scratch — tailored to your organisation, aligned to your regulation, delivered as a structured sprint with a handover session.

What's included
Discovery workshop with leadership team
All 6 framework documents — built for you
AI blueprint maturity assessment
Staff communication & launch plan
Champions programme structure
Board presentation & sign-off support
Governance KPIs & 12-month review calendar
30-day post-delivery support
£2,450 fixed fee · 2–3 week delivery
Book a free discovery call

30-minute call — no obligation, just clarity

How it works

The Governance Sprint — from call to framework in 2–3 weeks

01

Discovery Call

30-minute session to understand your organisation, AI footprint, sector, and regulatory context. Free and no obligation.

02

Blueprint Assessment

We run the AI Governance Blueprint Assessment with your leadership team to establish your starting maturity across all 6 pillars.

03

Framework Build

FlowOps builds all 6 framework deliverables — tailored to your organisation, sector, and regulatory obligations. Delivered within 2 weeks.

04

Handover & Launch

A half-day handover session with your leadership team — walking through each document, the champions programme, and your launch plan.

Regulatory alignment

Built for the UK regulatory landscape

The framework is designed to position your organisation ahead of current and emerging UK AI regulation — not just comply with it.

DSIT AI Regulation White Paper Framework aligns to the UK government's principles-based approach: safety, security, fairness, transparency, accountability, and contestability.
ICO AI Guidance & UK GDPR Policy and data pillar documents address ICO accountability obligations, Article 22 (automated decisions), and Article 25 (privacy by design).
NCSC & Cyber Essentials Process and risk pillar supports Cyber Essentials Plus posture — covering AI tool access controls, human oversight, and incident response.
Common questions

Frequently asked questions

All three — and that's the point. AI governance isn't an IT problem, an HR problem, or a leadership problem. It's an organisational capability that needs to run through all of them. The framework is structured so that each pillar has a clear owner and each document is written for the right audience. Leadership owns Pillars 1 and 2. HR and People leads own Pillar 3. Operations and IT own Pillars 4 and 5. Senior management own Pillar 6.
No — the framework is sized for UK SMEs. The Document Pack is designed to be proportionate: a 2-page AI Policy beats a 30-page document nobody reads. The Sprint is calibrated for organisations of 10 to 500 people. If you're a sole trader or a team of three, the free Blueprint Assessment and some of our articles may be a better starting point.
No. The AI Governance Framework is tool-agnostic. It works whether your team is using Microsoft 365 Copilot, Google Workspace, ChatGPT, or a mix. If you're specifically using Microsoft 365 AI tools, the framework integrates naturally with our M365 governance and automation services — but it's not a prerequisite.
A policy template is a document. The AI Governance Framework is a system. It covers the full lifecycle — from leadership accountability and published principles through to staff training, tool evaluation, data ethics, and ongoing measurement. The Document Pack includes 8 documents aligned across all 6 pillars. The Sprint includes the human expertise to build them for your organisation specifically. Generic templates don't consider your sector, your regulatory context, your workforce, or how AI is actually being used in your business.
The Document Pack gives you professionally written templates you adapt and implement yourself — ideal if you have internal resource to drive it and want to move at your own pace. The Sprint gives you a FlowOps consultant to build everything from scratch, tailored to your organisation, with a discovery workshop, leadership handover session, champions programme structure, and 30 days of post-delivery support. If you want it done properly without it becoming another internal project that stalls — the Sprint is the right route.
Get started

Start with the free Blueprint Assessment

Not sure where to begin? The AI Governance Blueprint Assessment takes under 4 minutes and shows you your current maturity across all 6 pillars — so you can see exactly where to focus first.